Terms of Service

Last updated: July 2026

These terms are an agreement between you and Keith Key Heating & Air Inc ("Keith Key HVAC," "we," "us," or "our"), a family-owned HVAC company located at 24 Rainbow Dr, Crawfordville, FL 32327, Florida license CAC1818432. By using keithkeyhvac.com or booking service with us, you agree to these terms. Please read them carefully. If you do not agree, please do not use the website.

Our services

Keith Key HVAC provides air conditioning, heating, heat pump, mini-split, and indoor air quality services. That includes repair, installation, replacement, maintenance, and tune-ups for homes and light commercial properties across Wakulla, Leon & Franklin Counties. When your system fails, our job is to get it running again. When it is time for a new system, our job is to install it right the first time.

Scheduling, estimates, and pricing

Service availability, scheduling, and pricing are confirmed at the time of booking. Estimates are given in good faith based on the information available. On-site conditions can change the scope of work. If that happens, we explain the change and get your approval before the work begins. We provide upfront pricing before performing work.

Payment

Payment is due as agreed at the time of service unless other arrangements, such as financing, are made in advance. We do not collect credit or debit card numbers on this website. Card payments are handled at the time of service through secure payment tools.

Financing

Financing is offered through First Commerce Credit Union. The application happens on First Commerce Credit Union's own secure website, not on this site. Financing is subject to credit approval, and the credit union's own terms and conditions apply to any loan. We do not make credit decisions and do not store your financing application.

Service visits and access

For scheduled work, you agree to give our technicians safe access to the equipment and work area at the agreed time. If we cannot reach the equipment, or if the visit cannot happen for reasons on your side, we may need to reschedule. Please tell us in advance if your appointment needs to change. If a pet or a locked area could get in the way of the work, let us know when you book so the visit goes smoothly for everyone.

Promotions and maintenance plans

Coupons, promotions, and maintenance plan offers shown on this website have their own terms, such as eligible services and end dates. A promotion cannot be combined with other offers unless the offer says so. Maintenance plan benefits apply while the plan is active. If a published price or offer contains an error, we will honor the correct terms and tell you before any work begins.

Warranties and guarantees

We stand behind our workmanship with a 100% satisfaction guarantee. Equipment is covered by the manufacturer's warranty. Labor warranties vary by service and are explained before work begins. Warranty terms for a specific job are stated on your invoice or service agreement, and that document controls for that job.

Text messages

Our forms include an optional checkbox for text message consent. Message frequency varies, message and data rates may apply, and you can reply STOP at any time to opt out or HELP for help. Consent is not a condition of purchase. The full program terms are in the text message section of our Privacy Policy.

Using this website

The content on this website is for general information only and is not a binding offer. We may update content, services, pricing, and these terms at any time. The text, images, logos, and design of this site belong to Keith Key Heating & Air Inc or its licensors. You may not copy, scrape, or reuse them for commercial purposes without our written permission. You also agree not to misuse the site, interfere with how it works, or submit false or harmful information through our forms.

Third-party links

This site links to third-party websites, such as our financing partner and our social media pages. We do not control those sites and are not responsible for their content or their privacy practices. Your use of those sites is at your own risk and subject to their terms.

Disclaimers and limitation of liability

The website is provided "as is" and "as available." We work to keep the information on it accurate and current, but we do not promise the site will always be error-free or uninterrupted. To the fullest extent permitted by law, Keith Key Heating & Air Inc is not liable for indirect, incidental, special, or consequential damages arising from the use of this website. Nothing in these terms limits liability that cannot be limited under applicable law, and nothing here changes the warranty terms stated on your invoice or service agreement.

Governing law and venue

These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute arising from these terms or from your use of this website will be brought in the state or federal courts serving Wakulla County, Florida, and you consent to the jurisdiction of those courts.

Severability and changes

If any part of these terms is found unenforceable, the rest stays in effect. If we change these terms, we will post the new version here and update the date at the top of the page. Continued use of the website after a change means you accept the updated terms.

Contact

Questions about these terms? Contact Keith Key Heating & Air Inc at 24 Rainbow Dr, Crawfordville, FL 32327, by phone at (850) 926-3546, or by email at [email protected].

Please also read our Privacy Policy. It explains what information we collect and the choices you have, including our Your privacy choices section.