Question 1

What areas do you serve?

Accepted Answer

Keith Key HVAC serves Crawfordville and communities across Wakulla, Leon, and Franklin Counties — including Tallahassee, Sopchoppy, Panacea, Carrabelle, Alligator Point, Woodville, and more. Not sure if you’re in our area? Call (850) 926-3546 and we’ll let you know.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. Keith Key Heating & Air Inc is fully licensed (CAC1818432) and insured. Our technicians value honesty, good work ethics, and making sure every customer is properly cared for.

Question 3

What are your hours?

Accepted Answer

We’re open daily from 8:00 AM to 7:00 PM, seven days a week. Call (850) 926-3546 to schedule service.

Question 4

What systems do you install and service?

Accepted Answer

We install and service all makes and models of A/C and heating systems — from residential to light commercial, multi-family, and rural properties.

Question 5

How fast can you get to me?

Accepted Answer

In most cases we can offer same-day or next-day appointments depending on call volume and your location. Call us for current availability.

Question 6

Do you provide free estimates?

Accepted Answer

Yes — we provide free, no-obligation estimates with transparent pricing before any work begins.

Question 7

Can you repair my existing system?

Accepted Answer

Absolutely. We service all major brands and carry common parts so many repairs can be completed in a single visit.

Question 8

When should I replace my HVAC system?

Accepted Answer

If your system is 12–15+ years old, needs frequent repairs, or can’t keep up on hot Panhandle days, a replacement may save money long-term. We’ll walk you through repair vs. replace options honestly.

Question 9

Do you offer financing?

Accepted Answer

Yes. We partner with First Commerce Credit Union so you can spread the cost of a new system or major repair over convenient monthly payments.

Question 10

What is the Key Performance Plan?

Accepted Answer

Our Key Performance Plan helps you get the most out of your system with seasonal tune-ups and exclusive savings. Ask us about membership options when you call.

Question 11

How often should I have my system tuned up?

Accepted Answer

We recommend two tune-ups a year — one in spring for cooling and one in fall for heating — to keep efficiency high and catch small issues early.

Answers, done right.

General Questions

Service & Repairs

Installation & Replacement

Maintenance Plans

Didn't find your answer? Just ask.