Privacy Policy
How Keith Key HVAC collects, uses, and protects your information.
Last updated: July 2026
Keith Key Heating & Air Inc ("Keith Key HVAC," "we," "us," or "our") is a family-owned HVAC company located at 24 Rainbow Dr, Crawfordville, FL 32327. We hold Florida license CAC1818432. We respect your privacy. This policy explains what information we collect through keithkeyhvac.com, what we do with it, and the choices you have. It applies to this website and to the air conditioning, heating, heat pump, mini-split, and indoor air quality services we provide.
Information we collect
You give us information directly when you call, submit a form, request an estimate, or book service. That includes your name, phone number, email address, your town or service address, and the details of your request. If you apply for a job with us, we also collect the information in your application, such as your work history and resume.
We also collect limited technical data automatically when you visit the website, such as your IP address, browser and device type, and the pages you view. Optional cookies collect some of this data only after you allow them. See the Cookies and analytics section below.
How we use your information
- To schedule, provide, and follow up on the HVAC services you request
- To answer your questions and confirm appointments
- To send service reminders or promotions you have agreed to receive. You can opt out at any time
- To review job applications
- To improve our website and our service
- To protect our forms from spam and abuse, and to meet legal requirements
Text messages (SMS)
Our forms include an optional checkbox for text message consent. We only send you text messages if you check that box or ask us to text you. By opting in, you agree to receive text messages from Keith Key HVAC about the purposes named next to the checkbox, such as scheduling, appointment reminders, and service updates.
- Message frequency varies based on your service needs
- Message and data rates may apply
- Reply STOP at any time to stop receiving texts. Reply HELP for help
- Consent is not a condition of purchase. You can get service without opting in
- We do not share your mobile number or your opt-in consent with third parties for their own marketing
Cookies and analytics
Our cookie banner lets you accept or reject optional cookies. Necessary cookies are always on. They keep the site secure and working. Optional analytics cookies run only after you allow them. When allowed, we use Google Tag Manager to manage our measurement tags, Google Analytics to understand site traffic, and a Meta (Facebook) pixel to measure our advertising.
Some tools are part of how the site works regardless of the banner. We use Google reCAPTCHA to protect our forms from spam, Google Maps to show our location, and Google Fonts to serve the site's typefaces. These tools are provided by Google and are subject to Google's privacy policy and terms.
You can change your cookie decision at any time.
How we share information
We do not sell your personal information. We do not share it for cross-context behavioral advertising. We share information only with service providers that help us run the business, such as scheduling, messaging, and the website tools named above, and when the law requires it.
If you apply for financing, you give your information directly to First Commerce Credit Union on their secure website. We do not collect or store your financing application.
Payment security
We do not collect credit or debit card numbers on this website. There are no card entry fields here. You pay at the time of service using the method we agree on, and card payments are handled through secure payment tools, not through this site. Financing applications are handled on First Commerce Credit Union's secure website.
Your privacy choices
You can ask us to show you the personal information we have about you, correct it, or delete it. Contact us at [email protected] or (850) 926-3546 and we will respond. We may need to verify your identity first. You will not be treated differently for making a privacy request.
Do Not Sell or Share My Personal Information. We do not sell your personal information, and we do not share it for cross-context behavioral advertising as those terms are defined by the California Consumer Privacy Act. If you still want to send an opt-out request, use the contact details above and we will honor it.
Global Privacy Control. We treat the Global Privacy Control browser signal as a valid opt-out. When your browser sends it, advertising-related storage stays off on this site.
California residents. California law gives you the right to know what personal information we collect, the right to delete it, the right to correct it, the right to opt out of sale or sharing, and the right not to be discriminated against for using these rights. You can use an authorized agent to submit a request for you.
Data retention and security
We keep personal information only as long as we need it for service records, warranties, taxes, and legal requirements. We use reasonable safeguards to protect it. No website or storage method is completely secure, but we work to protect your information.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
If we change this policy, we will post the new version here and update the date at the top of the page.
Contact us
Questions about this policy? Reach Keith Key Heating & Air Inc at 24 Rainbow Dr, Crawfordville, FL 32327, by phone at (850) 926-3546, or by email at [email protected]. Florida license CAC1818432.
Please also read our Terms of Service. They explain the terms that apply when you use this website or book service with us.